About Happy Pharmacy
At The Happy Pharmacy, our mission is to make healthcare accessible, convenient, and personal. We are committed to providing high-quality medicines and healthcare products directly to your door, ensuring a seamless, reliable service that prioritizes your well-being.Our focus is on delivering not just products, but peace of mind, and that is why our pharmacists are at the heart of our business.
Meet Our Pharmacists
Palvinder Deol
Superintendent Pharmacist
GPhC Number 2047066
Nigel Howard
Independant Prescriber
GPhC Number 2047450

Palvinder Deol
Palvinder Deol qualified as a pharmacist in 1997 after completing his pharmacy degree at the University of Bath. He began his career at Boots the Chemist, where he gained extensive experience over seven years. Starting as a Relief Pharmacist, he quickly progressed to Pharmacy Manager and ultimately became a Store Manager, showcasing his leadership abilities and commitment to excellence in community pharmacy.
In 2004, Palvinder joined Superdrug as the Regional Pharmacy Manager for the Southeast, overseeing operations across multiple branches. During his five years in this role, he developed and implemented strategies to enhance service quality and efficiency, ensuring that patients received exceptional care.
In addition to his experience in large organisations, Palvinder has devoted considerable time to the independent pharmacy sector. In 2008, he took a significant step in his career by opening his own pharmacy. This move allowed him to focus on providing personalised patient care and building strong relationships within his community. As an independent pharmacist, Palvinder has tailored his services to meet the unique needs of his patients while adapting to advancements in healthcare, introducing initiatives that support the development and delivery of critical NHS services.
His vision is to uphold the values instilled in him through years of professional service, exemplary customer care, expert advice, and a steadfast commitment to community health, while embracing the convenience and discretion of modern digital solutions. Palvinder is focused on ensuring that every patient receives the highest standard of care, trusting in a reliable and knowledgeable service provider.

Nigel Howard
Nigel Howard is a highly experienced pharmacist who qualified in 1997 after completing his Bachelor of Pharmacy degree at the University of Bath. With a diverse career spanning multiple sectors, he has worked in community pharmacy, hospital settings, and GP surgeries, gaining a wealth of knowledge across various healthcare environments.
For many years, Nigel successfully owned and operated his own independent community pharmacy, where he played a pivotal role in addressing local patient needs and
providing expert advice on medication and healthcare. His commitment to
patient-centered care and clinical excellence led him to further enhance his expertise by completing an independent prescribing course.
Currently, Nigel manages a busy clinic within a rural GP practice, where he focuses on improving patient access to essential healthcare services. His passion for advancing healthcare delivery, particularly in underserved communities, drives his approach to patient care.
Outside of his professional commitments, Nigel is an avid sports enthusiast who enjoys playing tennis and cricket in his spare time.
Complaints
We would like you to tell us what you think about the service we provide at this pharmacy. If you have any comments, suggestions or complaints please speak to a member of staff. We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Complaints Manager will give you further information. The Complaints Manager can be contacted on help@happypharmacy.co.uk. You may wish to contact the Parliamentary and Health Service Ombudsman to review your case. Their details are as follows:
Company Information
Happy Pharmacy is the trading name of Waterfall Group Ltd. This is registered in England under company number 15706365.
Responsible Pharmacist
Harminder Deol GPhC Number 2050091
Our UK registered Prescribers
Harminder Deol GPhC Number 2050091
Nigel Howard GPhC Number 2047450
Registered and regulated by the General Pharmaceutical Council under registration number 9012585.
For more information or to view registration details visit the General Pharmaceutical Council website.
SAFE AND SECURE REGISTERED INTERNET PHARMACY
Registered Company Address
Trade Fair House
2 West Court,
Enterprise Road
Maidstone
Kent
England
ME15 6JD
Registered Pharmacy Address
Unit 18, Precision2 Business Park Eurolink,
4 Bingham Road
Sittingbourne
Kent
ME10 3TR
Parliamentary and Health Service
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Complaints Helpline: 0345 0154033
This helpline is open 09.30-17.30 Monday to Friday
Website:www.ombudsman.org.uk
Email:phso.enquiries@ombudsman.or.uk
Fax: 0300 061 4000
You also have the right to contact NHS England:
NHS England
PO Box 16738
Redditch
B97 9PT
Email: england.contactus@nhs.net