Trusted Experts

About Happy Pharmacy

At The Happy Pharmacy, our mission is to make healthcare accessible, convenient, and personal. We are committed to providing high-quality medicines and healthcare products directly to your door, ensuring a seamless, reliable service that prioritizes your well-being.Our focus is on delivering not just products, but peace of mind, and that is why our pharmacists are at the heart of our business.

Meet Our Pharmacists

Palvinder Deol
Superintendent Pharmacist
GPhC Number 2047066

Nigel Howard
Independant Prescriber
GPhC Number 2047450

Palvinder Deol

Nigel Howard

Complaints

We would like you to tell us what you think about the service we provide at this pharmacy. If you have any comments, suggestions or complaints please speak to a member of staff. We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Complaints Manager will give you further information. The Complaints Manager can be contacted on help@happypharmacy.co.uk. You may wish to contact the Parliamentary and Health Service Ombudsman to review your case. Their details are as follows:

Company Information

Happy Pharmacy is the trading name of Waterfall Group Ltd. This is registered in England under company number 15706365.

Responsible Pharmacist
Harminder Deol GPhC Number 2050091

Our UK registered Prescribers
Harminder Deol GPhC Number 2050091
Nigel Howard GPhC Number 2047450

Registered and regulated by the General Pharmaceutical Council under registration number 9012585.

For more information or to view registration details visit the General Pharmaceutical Council website.

SAFE AND SECURE REGISTERED INTERNET PHARMACY

Registered Company Address

Trade Fair House
2 West Court,
Enterprise Road
Maidstone
Kent
England
ME15 6JD

Registered Pharmacy Address

Unit 18, Precision2 Business Park Eurolink,
4 Bingham Road
Sittingbourne
Kent
ME10 3TR

Parliamentary and Health Service

Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Complaints Helpline: 0345 0154033
This helpline is open 09.30-17.30 Monday to Friday
Website:www.ombudsman.org.uk
Email:phso.enquiries@ombudsman.or.uk
Fax: 0300 061 4000

You also have the right to contact NHS England:

NHS England
PO Box 16738
Redditch
B97 9PT
Email: england.contactus@nhs.net